Privacy Policy
Last Updated:March 2026 | Version: 1.0
This Privacy Policy explains how Aachi Restaurant collects, uses, and protects the personal data you provide when visiting our website or using our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act implemented in 2018.
1. Who We Are
Aachi Restaurant has operated for 10+ years and is located at 494 Foleshill Road, Coventry, CV6 5HP, United Kingdom. We operate this website and are responsible for the personal data you provide to us. For any privacy queries, contact us at: aachirestaurant.coventry@gmail.com or call us on 02477 987401.
2. Data We Collect
We collect information you provide when you: • Submit a catering enquiry form • Contact us via our contact form • Call or visit us in person We also automatically collect technical data such as IP address, browser type and pages visited through cookies and analytics tools (Google Analytics 4). When you complete a form on our website or contact us directly, we may collect: • Full name • Email address • Phone number • Postal address (if relevant to the requested service) • Event details
3. How We Use Your Data
We use your personal data to: • Respond to your enquiries, messages and provide quotations • Deliver exceptional services • Communicate with you about your requests, personally tailored if required • Improve our website and services using analytics data • Comply with legal obligations and maintain business records We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, we process your data on the following legal bases and only when required: • Legitimate interest — to respond to your enquiries and provide effective services • Consent — for non-essential cookies and when you give us permission to contact you for specific purposes • Legal obligation — where required to comply with law • Contract — to provide quotations or to arrange tailored services
5. Cookies
Our website uses cookies to improve your experience and monitor website performance. These include: • Essential cookies — required for the website to function properly • Analytics cookies — to understand how visitors use our site (Google Analytics 4) You can manage your cookie preferences using the consent banner when you first visit our site. You may also clear cookies via your browser settings at any time.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated. Enquiry data is retained for up to 12 months for legal accounting and reporting requirements. Analytics data is retained according to Google Analytics' standard retention periods.
7. Your Rights
Under UK GDPR, you have the right to: • Access the personal data we hold about you • Request correction of any inaccurate data • Request deletion of your data • Restrict or object to processing of your data • Withdraw consent at any time To exercise these rights, contact us at aachirestaurant.coventry@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Third-Party Services
We use the following third-party services: • Google Analytics 4 — website analytics (data processed by Google) • Google Maps — location embed on our contact page • EmailJS — for sending catering enquiry emails Each of these services has its own privacy policy. We recommend reviewing them if you have concerns.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website uses HTTPS/SSL encryption.
10. Changes to This Policy
We may update this privacy policy from time to time. The date of the most recent revision will always be shown at the top of this page. We encourage you to review this page periodically.
Contact us about this policy:
Aachi Restaurant, 494 Foleshill Road, Coventry, CV6 5HP
Email: aachirestaurant.coventry@gmail.com
Phone: 02477 987401